Frequently Asked Questions
Everything you need to know about your next celestial glow.
Are Starrily products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and vegan, meaning we never test on animals or use animal-derived ingredients.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days depending on customs processing.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened and unused products within 30 days of delivery for a full refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.